Phishing Prevention for Business
On June 17, 2025, Kevin A. McGrail gave a speech for the Central Fairfax Chamber of Commerce regarding the dangers of Phishing for businesses and the value that Phishing Prevention can provide.Phishing Prevention training and knowledge is imperative in the modern landscape of constantly evolving new and novel cyber threats.
Following this speech, with the goal of increasing awareness, PCCC would like to highlight that Kevin A. McGrail will be doing a virtual talk regarding phishing and protecting businesses on July 17, 2025.
He will be performing this talk as part of a BL Networking Breakfast Club event. More details on how to join the event and watch the talk can be found at: https://www.blnetworking.net/breakfast-club.html
Upcoming Raptor Features
Continued Improvements to Raptor Remark Tags
In the last quarter and into the future, PCCC is committed to continued work on improving our Raptor Remark Tags in order to help better protect Raptor users.Features Added Last Quarter
Improved Detection of Phone Numbers in Email
In April 2025, PCCC further improved our scanning techniques to better detect Phone Numbers that are present in emails.This is important as a common tactic of bad actors is to try and get the recipient of the email to call a phone number while they are not logically thinking things through.
Improving the detection of phone numbers means PCCC has found some new methods that these bad actors are trying to utilize to obfuscate the phone numbers within emails.
Enabled [New] Raptor Remark in Subject
The [New] Raptor Remark that PCCC adds to the subject of emails, indicates when an email domain or sender is NOT someone that you have interacted with in the past according to our records.This tag was added to alert recipients of email that they are receiving from an entity that they have NOT interacted with before even if the email APPEARS to be one they've seen before. A lot of spammers will try to spoof headers to make emails LOOK like they are from someone they are NOT.
Improved JavaScript detection inside .svg image files
As time continues, bad actors iterate and evolve their tactics to encompass new methods to trick people and infect their machines.One such tactic PCCC has been seeing a rise of is hiding JavaScript inside .svg image files and having it execute when someone opens the .svg image file to see the image contents.
This JavaScript in the file likely is in addition to the actual image itself so a computer's image viewer will open it as normal and begin executing the JavaScript in the background while it shows an image to the user as if everything was normal.
To combat this, PCCC has continued to improve our detection of JavaScript hiding in different file types.
Did You Know? Raptor Feature Corner
Email Deliverability Self-Diagnosis Tool
Raptor's Email Deliverability Self-Diagnosis Tool is available for every Raptor customer and is accessible via the Raptor Dashboard.The tool allows you to take a look at the logs for emails based on a number of search criteria such as Sender, Recipient, Dates, and even Partial Subject matches.
The goal of the tool is to provide the ability for a technical user to check the status of an email themselves if they are curious but don't yet want to open a support ticket without additional information.
Raptor Spam Stats Corner
AT&T has recently shutdown their email to text gateway and PCCC is currently looking into a new solution. Do you want text alerts when there is an issue? Let us know!Exactly how much spam do we see? (Pulled on 07/01/2025)
Highest Spam Percent in the Last 60 Days: 90.49%
Highest Spam Percent in the Last 90 Days: 93.75%
Average Spam Percent in the Last 30 Days: 36.04%
Average Spam Percent in the Last 60 Days: 36.40%
Average Spam Percent in the Last 90 Days: 36.64%
To see your domain Raptor Spam Statistics, you can navigate to raptor.pccc.com and enter your domain to be redirected to the server that you are deployed on.
Login to your Raptor Admin Dashboard and navigate to your Raptor Statistics either via the top Raptor Admin drop down or through the Spam Statistics Tile.
Tip of the Quarter
How does PCCC define spam? How do you define it?
PCCC defines spam as any email that someone receives without their consent. Often these emails that are received without the consent of the recipient are from people or organizations that the recipient has never interacted with.Knowing how PCCC defines spam can help you understand why an email from PCCC might be marked [Spam] in the subject even if you know that the email is NOT spam.
We'd like you to take a look at how you define Spam. Is it similar to how PCCC defines spam? If it's not similar, is there a particular marker or item in an email that moves it towards being Spam for you? We'd love to hear about any potential flags, false positives or false negatives of Spam from you via the Raptor Review Hotline.